With ransomware attacks surging and 2024 on track to be one of the worst years on record, U.S. officials are seeking ways to counter the threat, in some cases, urging a new approach to ransom payments. From a report: Ann Neuberger, U.S. deputy national security adviser for cyber and emerging technologies, wrote in a recent Financial Times opinion piece, that insurance policies -- especially those covering ransomware payment reimbursements -- are fueling the very same criminal ecosystems they seek to mitigate. "This is a troubling practice that must end," she wrote, advocating for stricter cybersecurity requirements as a condition for coverage to discourage ransom payments. Zeroing in on cyber insurance as a key area for reform comes as the U.S. government scrambles to find ways to disrupt ransomware networks. According to the latest report by the Office of the Director of National Intelligence, by mid-2024 more than 2,300 incidents already had been recorded -- nearly half targeting U.S. organizations -- suggesting that 2024 could exceed the 4,506 attacks recorded globally in 2023. Yet even as policymakers scrutinize insurance practices and explore broader measures to disrupt ransomware operations, businesses are still left to grapple with the immediate question when they are under attack: Pay the ransom and potentially incentivize future attacks or refuse and risk further damage. For many organizations, deciding whether to pay a ransom is a difficult and urgent decision. "In 2024, I attended a briefing by the FBI where they continued to advise against paying a ransom," said Paul Underwood, vice president of security at IT services company Neovera. "However, after making that statement, they said that they understand that it's a business decision and that when companies make that decision, it is taking into account many more factors than just ethics and good business practices. Even the FBI understood that businesses need to do whatever it takes to get back to operations," Underwood said.

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