For 30 days, 17,000 AT&T workers in nine different states from the CWA union went on strike. As it began one North Carolina newspaper noted some AT&T customers "report prolonged internet outages." Last week an Emory University economist told NPR that "If it wasn't disruptive or it didn't have any kind of negative element towards customers, then AT&T, I suspect, wouldn't feel any kind of pressure to negotiate." The 30-day strike was "the longest telecommunications strike in the region's history," according to the union — announcing today that they'd now negotiated "strong tentative contract agreements" and that workers would report to work for their scheduled shifts tomorrow. The new contract in the Southeast covers 17,000 workers technicians, customer service representatives and others who install, maintain and support AT&T's residential and business wireline telecommunications network in Alabama, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina and Tennessee. Wages and health care costs were key issues at the bargaining table, and the five-year agreement includes across the board wage increases of 19.33%, with additional 3% increases for Wire Technicians and Utility Operations. The health care agreement holds health care premiums steady in the first year and lowers them in the second and third years, with modest monthly increases in the final two years. The statement adds that "CWA members and retirees from every region and sector of our union mobilized in support of our bargaining teams, including by distributing flyers with information about the strike at AT&T Wireless stores." CWA District 3 Vice President Richard Honeycutt added "We know that our customers have faced hardship during the strike as well. We are happy to be getting back to work keeping our communities safe and connected." There's also a separate four-year agreement covering 8,500 AT&T West workers in California and Nevada. "Union members will meet to review the tentative agreements, before holding ratification votes in each region." AT&T's chief operating officer said the Southeast agreement will "support our competitive position in the broadband industry where we can grow and win against our mostly non-union competitors."

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